Senior Customer Sales Advisor, Epsom

Overview

RSM Domestic Appliances is the largest independent Euronics dealer in Surrey with five stores across the county. We sell, repair, install and remove a wide variety of appliances from all the major brands to both commercial and domestic customers. We are an established family business with a reputation for going that extra mile. We are active in the community and have relationships with several local charities. If you have proven sales ability and are looking to be a key player in a small company, we would love to meet you.

Job Description

As the Senior Customer Sales Advisor your sales skills will be at the core of the success of our newly refurbished Tattenham Corner store. You will utilise sound product knowledge and an understanding of retail pricing to meet company goals and objectives. Your great communication skills along with an ability to develop a rapport with customers will deliver 100% satisfaction. You will manage sales and stock enquiries via the company database Calculus and be responsible for merchandising the store display of over 150 models. On a daily basis you will assist with ensuring the Driver/ Installer teams operate efficiently. You will be the manager’s second in command and assist in all aspects of the day to day running of the store and deputise in their absence.

What Else To Expect

The post is for 5 days a week which will include some Saturdays during the month. Initial training for a 2-week period will take place at our Woking store. Occasional cover of other stores may be required therefore a current driving licence is essential.

Experience & Skills Required

  • A proven background in Sales
  • Excellent customer service skills
  • Experience of operating a company database
  • Ability to work on your own initiative
  • Adaptable and with a positive attitude
  • An eye for detail
  • Energetic with a reasonable level of fitness

 

The Rewards

In return we will offer you the chance to work in a busy and fast moving environment where no two days are the same. You will be part of a small, friendly company where there is opportunity to develop your career and your hard work and positive attitude will be rewarded.

Job Types: Full-time, Permanent

Salary: £22,000.00-£25,000.00 per year

COVID-19 considerations:
The company is observing Govt guidelines and has sanitation points within all shops and appropriate PPE for staff as required

Trainee Sales and Stock Assistant, Woking 

Overview

RSM Domestic Appliances is the largest independent Euronics dealer in Surrey with five stores across the county. We sell, repair, install and remove a wide variety of appliances from all the major brands to both commercial and domestic customers. We are an established family business with a reputation for going that extra mile. We are active in the community and have relationships with several local charities. If you are keen to start your career in Retail this might be the role for you!

Job Description

You will be starting from ground level and learning all aspects of the day to day running of a retail shop. You will have face to face and telephone contact with customers. That means being helpful, always listening and giving good customer service. You will learn all about the products and be able to advise customers as your training progresses. You will utilise the company database competently. You will be part of a team that keeps the shop and stores well stocked and well-presented. Daily you will be involved in getting the following day’s stock ready for the Delivery & Installation teams and, on occasion, you will accompany them on the road.

What Else To Expect

This busy role is for 5 days a week in our Knaphill, Woking shop. This may include some Saturdays during the month on a rota basis. You will work in a small and friendly team who will support you in your on-the-job training.

Experience & Skills Required

This role may suit someone who has recently finished their education and is looking to embark on their career path or perhaps someone looking to make a career change. Experience is not key, but we are looking for people who would like to work for a small company, are excited to learn a wide variety of skills and who genuinely enjoy making customers happy. As the role is quite active, a reasonable level of fitness is required.

The Rewards

We will offer you the chance to work in a busy and fast-moving environment where no two days are the same. Depending on your skills and passions, there is nothing to stop this role developing into a Sales position, an Engineering position or even a Store Manager’s position!

Job Types: Full-time, Permanent

Salary: £16,000.00 -£18,000.00 per year

COVID-19 considerations:
The company is observing Govt guidelines and has sanitation points within all shops and appropriate PPE for staff as required

Assistant Driver/ Installer, Woking

RSM Domestic Appliances is the largest independent Euronics dealer in Surrey, selling domestic appliances across our five stores in Knaphill (Woking), Epsom, Bookham, Ashtead and Guildford and online. We sell, repair, service, install and remove a wide range of domestic appliances to commercial customers, such as Letting Agents, Care Homes and Property Developers, and to domestic customers across Surrey, north Hampshire and the Home Countie

RSM is a small family business with a focus on delivering good customer service.

The vacant position is for an Assistant to the Driver/Installer of Domestic Appliances. Deliveries in the Company van will be to residential and commercial properties in the Woking and Guildford area. You will work with an experienced Driver/ Installer and be responsible for loading the van with daily orders and implementing the schedule in a timely manner. This will include routine installations of washing machines, dishwashers, cookers etc and the removal of old items. You will have face to face contact with private and corporate customers, landlords and tenants.

Some practical DIY skills or relevant experience would be an advantage but a positive approach and a readiness to learn will go a long way. Training will be given on the job which may lead to other opportunities to progress within the company.

A valid driving licence would be useful but not essential. As the work involves some lifting of heavy equipment, a general level of fitness is required. Good customer skills with a friendly, helpful attitude is a must.

Reference ID: Knaphill Asst Driver/Installer

Job Types: Full-time, Permanent

Salary: £19,000.00-£22,000.00 per year

COVID-19 considerations:
The company is working with Covid procedures including the wearing of face masks. Gloves, sanitisers etc are also provided. Deliveries are scheduled with the customer and Covid precautions are discussed at the time of booking