All our stores offer a drop off facility for small appliances. A booking in fee is payable at point of dropping the item off for repair. In the case the item is repaired, the booking fee is deducted from the final labour total. However, if the item is not repaired, this fee is retained to cover the investigation and analysis carried out by the engineer.
Our repair facility at Knaphill (Woking) will assess the repair and if necessary, contact the customer prior to the repair being undertaken.
Once the repair is completed, the item will be returned to the drop off store and the customer contacted to confirm it is ready for collection’.
We can repair items such as vacuum cleaners, Kenwood mixers, coffee machines, microwave ovens (freestanding only), food mixers, steam cleaners and many other portable appliances. Whilst we endeavour to repair a wide range of brands, there are some we are unable to offer a repair service on. Please feel free to contact us, prior to bringing the faulty item in to us.
For enquiries and to check if we can support your appliance, please call 01483 475000 Option 1 or email us.